StarTek Inc is a customer engagement business process outsourcing company. The company operates its business through three reportable segments, based on the geographic regions: Domestic, Nearshore, and Offshore. The domestic segment included the operations of thirteen facilities in the United States and one facility in Canada; Offshore segment included the operations of four facilities in the Philippines, and Nearshore segment included the operations of two facilities in Honduras and one facility in Jamaica. Its service offerings include customer care, sales support, inbound sales, complex order processing, accounts receivable management, technical and product support, up-sell and cross-sell opportunities, customer intelligence analytics and other industry-specific processes.