Atento S.A is engaged in providing Customer Experience Management and Business Process Outsourcing services in Latin America. It offers a range of front and back-end services, including sales, customer care, collections, back office and technical support services. Atento provides its services and solutions through digital channels, which include SMS, email, chats, social media and apps, and others, as well as through voice and in-person. The business of the group is primarily functioned through Brazil, America, Europe, Middle East and Africa.